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Introduction to Usability

Who should attend?

This one day course is designed for people who want to know how to make web sites usable and for anyone who is involved in the design process. This typically includes:

  • Graphic designers
  • Content writers
  • Web developers
  • User interface designers
  • Web site managers
  • Testers
  • Quality assurance teams
  • Creative directors
  • Marketing managers
  • Business analysts
  • Project managers

You may work for an agency, a corporate firm, a local council, or anyone that is keen on driving usability and the user experience forwards in their business.

What will I achieve?

On successful completion of this course, participants will:

  • Have an understanding of Usability and the User Centred Design (UCD) approach
  • See and discuss examples of good and bad Usability
  • Understand the importance and principles of including users in testing
  • Know how and where to recruit users for user testing
  • Gain knowledge on setting up your own usability lab onsite
  • Understand the basics of eyetracking
  • Have an awareness of the tools available for information architecture and wireframing
  • Perform a card sort exercise of web site navigation
  • Create personas for websites of delegates in attendance
  • Understand user journeys
  • Understand the basics of Accessibility

Course content

This one day course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference.

The course can be tailored to meet the needs of your team and your organisation, but typical course content includes:

  • Have an understanding of Usability and the User Centred Design (UCD) approach
  • See and discuss examples of good and bad Usability
  • Understand the importance and principles of including users in testing
  • Know how and where to recruit users for user testing
  • Gain knowledge on setting up your own usability lab onsite
  • Understand the basics of eyetracking
  • Have an awareness of the tools available for information architecture and wireframing
  • Perform a card sort exercise of web site navigation
  • Create personas for websites of delegates in attendance
  • Understand user journeys
  • Understand the basics of Accessibility

We have trained

We have trained people from Vodafone, Macmillan, Midlands Coop, Save The Children, Help the Aged, AbstractMRM, ESRC, Woking Borough Council, Hastings Borough Council, Pernod Ricard, Hermes, English Heritage, Princes Trust, KPMG, BDO Stoy Hayward, The Stationary Office, British Library, Stroud and Swindon, AXA PPP Healthcare, Ecclesiastical, Elsevier and more.

Time

09.30am - 16.00pm

Pricing

The maximum number of participants at our central london training facility is 8 per course and prices are £295 + VAT per head.

The course includes lunch and refreshments, and we fully cater for vegetarians or special dietary requirements (please mention this when booking your place).

Location

BSG House
226-236 City Road
London EC1V 2TT

View map to course (Links to Multimap.com)

London Underground Stations:
Please visit www.thetube.com for the latest updates on how services are running.
Old Street (Northern Line)
Angel (Northern Line)
Liverpool Street (Central, Circle, Hammersmith & City and Metropolitan lines)

Mainline Stations:
Please visit www.transportforlondon.gov.uk for the latest updates and how services are running.
Liverpool Street (10 minute walk)
Kings Cross (10 minute walk)

Bus Station:
Liverpool Street bus station
(10 minute walk)

Access by car:
Parking: There are a number of car parks nearby, marked "P" on the Map.

For further details of NCP car parks please visit www.ncp.co.uk

Book your place on the course

Sign up now to secure your place on our Web accessibility training course!

15% off Training courses when you book more than once course.

We offer a 15% discount if the same candidate books on more than one course.